Frequenlty Asked Questions

Setting up your account takes just a few minutes. Sign up with your name and email address, verify your identity for security, and make an initial deposit of €250. Once your account is activated, you’ll have full access to the trading dashboard, live market data, and automated tools to help you make informed decisions from your first trade.

Yes. We use bank-level TLS encryption, two-factor authentication (2FA), and cold storage protection for your funds. All payments are processed via vetted partners, and personal data is handled in line with strict EU privacy standards (GDPR). Your security is our top priority, from sign-up to withdrawal.

You can request a withdrawal at any time from your account dashboard. We process withdrawals within 1 to 3 working days, and the time to receive funds depends on your bank or payment provider. We do not charge hidden fees; all fees and processing times are shown before you confirm your transaction.

Start with the minimum deposit and explore all features at your own pace. Our platform is intuitive and secure, even for beginners, with clear navigation, educational resources, and 24/7 support. Once you’ve explored the platform and feel confident, you can switch to live trading—whenever you’re ready.

No prior trading experience required. Our platform offers guided onboarding, step-by-step tutorials, and AI-powered tools that make every step easier. Whether you’re new or a seasoned trader, you can learn, practise, and trade at your own pace. If you need assistance, our support team is available 24/7 via chat and email.